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HR Operations Trainee

Heineken Italia SpA

We are currently seeking an HR Operations Trainee who will report to the HR Operations Manager of HEINEKEN Italia in Milan.


The HR Operations Trainee will support the HR Operations Manager in:

Managing the cultural change and new ways of working lead by the HR Digital Transformation programme in place. Focus on training, communication tools and user experience
Driving the adoption and right usage of the new HR Digital Tools – Success Factor and Service Now platforms
Process design: shaping and deploy ad hoc HR processes with an End to End and semplification Approach
Providing customer service for HR-related processes through inquiry management and resolution.
Supporting the transactional processes of the employee life-cycle through the new HR Tools, focusing mainly on the operational tasks.
Managing administrative onboarding for new Employees
Reviewing HR transactional data and deliver reports to Specialized Services, as needed

HEINEKEN is present in Italy since 1974, when the Dutch group acquired Birra Dreher and the Massafra brewery .
In 1986 thestarted to expand thanks to the acquisition of Birra Ichnusa Spa, a brewery in Assemini in the province of Cagliari.
In 1989 HEINEKEN acquired Partesa, PARTESA is a company specialized in sales, distribution, consultancy and training services for the Ho.Re.Ca. Active for 32 years, today it operates in 13 regions with 42 warehouses, employs about 1,000 people and has over 43,000 customers, to whom it offers a wide portfolio of quality products (over 9,000 references in the beer, wine, spirits, soft drinks and food), as well as logistical efficiency, personalized services, training, targeted consultancy and innovative digital tools to support out-of-home professionals to strengthen and develop their business.
In 1995 the Comun Nuovo (BG) brewery was acquired, today the largest in Italy with 2.7 million hectoliters of beer produced every year. With the acquisition of Birra Moretti in 1996, HEINEKEN Italia reaches its current size.
First brewer in Italy with 33.3% market share (source: Annual Report 2020 AssoBirra), HEINEKEN Italia employs over 2,000 employees and produces over 6 million hectoliters of beer every year in the 4 breweries present on the national territory: Comun Nuovo (BG), Pollein (AO), Massafra (TA) and Assemini (CA)


Università Politecnica delle Marche P.zza Roma 22, 60121 Ancona - tel (+39) 071.220.1 - fax (+39) 071.220.3023 - e-mail - P.I. 00382520427